
Features
Account Details
We offer two types of accounts. Both are on the same servers and provide the exact same service and support. See details below.
Support
We guarantee response to trouble tickets and support questions within one hour, 24 hours a day, all year round. Typical response time is actually under 5 minutes.
Backups
We perform a full backup of all files and databases every day, and we store them for one week. There are thus always 7 complete backup copies of every site.
Control Panel
Our servers run a custom built control panel with a File Manager, MySQL Database Manager, phpMyAdmin, cron Manager, DNS Manager, and more.
Domain Names
We can register domain names for $10 a year with a hosting account purchase and $15 a year for names purchased separately.
All accounts come with unlimited email accounts and with POP3 and IMAP access, plus a web email client. Sites can also use a Google App for email and we can assist with the server settings for that.
SSL
We can install an SSL certificate (a security certificate) for a $30 annual fee. We can also provide a certificate for an additional $40 annual fee. Contact us for more details.
SSH
We can host your account on an ssh-enabled server upon request, and then provide you with an ssh login.
Technology
Our servers run Linux (a customized version of Debian). We support PHP, MySQL, Perl, Python and Ruby (on Rails), and we provide a simple to use, custom control panel.
One Site
All accounts support one website and one website only. Multiple domain names can be added, but they are “parked domains” not “add-on domains” which means that they all resolve to the same document root, i.e. the same website.
Using Drupal's multisite capabilities, one can create unique websites for different domain names using this system, but this is a special feature of Drupal.
If you have any questions whatsoever, just ask!
